Care Opinion

I felt very well looked after.

Posted By pagerrm43

"I felt very well looked after."

About: Community Services - North Devon / Bladder & Bowel Care Sidmouth Community Hospital / Outpatients

(as a service user),

I went to the Sidmouth Bladder & Bowel Adult Clinic at Sidmouth Hospital recently.

I was welcomed very nicely by Jade, the nurse. She spoke at a sensible speed so I could understand all the questions, and she explained everything as we went along.

She offered me the option of a chaperone but I said no because I feel that when you've got a female member of staff you're safe. Jade carried out two examinations for me.

She gave me advice as to what I can do to improve my situation. And she organised some pull-up night-wear which would come free of charge from the NHS, delivered every three months.

I felt very well looked after.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ruth Scrivens, Clinical Lead Bladder and Bowel Care (Northern Services), Bladder and Bowel Care (Northern Services), Royal Devon University Healthcare NHS Trust 4 months ago
Ruth Scrivens
Clinical Lead Bladder and Bowel Care (Northern Services), Bladder and Bowel Care (Northern Services),
Royal Devon University Healthcare NHS Trust

Submitted on 25/06/2024 at 14:53
Published on Care Opinion at 16:09

Good afternoon,

Thank you for contacting us via Care Opinion. I was very pleased to hear that the Specialist nurse, Jade, made you feel welcome at your recent appointment, and offered comprehensive explanations, assessment and advice. It is always great to receive positive feedback and we appreciate your comments. I will ensure that these are forwarded to Jade.

Many thanks, and best wishes,

Ruth Scrivens,

Clinical Lead.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k