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"They were very good at their job"

About: Queen Margaret Hospital / Plastic Surgery & Burns

(as a service user),

I recently had my first ever minor operation. I had to have a minor growth removed from an awkward area. I was very anxious going in and brought along someone to sit in with me.

The nurses were incredible. They allowed my companion to be in the room with me which helped me settle into this new experience. They talked me through each step and were very kind and patient with me.

Even though it was an awkward situation for me, they made me feel dignified and safe. I would say that they were very good at their job.  They helped me when I was nervous and fighting off a panic attack to keep me calm and breathing and gave me a cold compress which helped me a lot. 

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