Care Opinion

Inconsistency of care

Posted By April38

"Inconsistency of care"

About: Care at home / Irvine and Kilwinning

(as a relative),

Once again I have to add to an ongoing issue I have with my mum's carers. Her normal carer is on holiday and for the four days cover my mum has been assigned eight different carers. This causes issues as my mum has dementia and this is not good and there is no routine or consistency. Not only is it different carers but most have not visited my mum before and asks my mum what they have to do. I have addressed this on several occasion with various Care Managers but the same situation happens each time normal carers are off. 

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Responses

Response from Kerry Rennie, Team Manager, Care at Home / Anam Cara, North Ayrshire Health and Social Care Partnership last month
Kerry Rennie
Team Manager, Care at Home / Anam Cara,
North Ayrshire Health and Social Care Partnership

Care at home services and Anam Cara Respite

Submitted on 19/09/2024 at 12:55
Published on Care Opinion at 12:55

Morning April38

To enable us to look into this further would it be possible for you to email me on krennie@north-ayrshire.gov.uk to allow me to assist you.

Kind Regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Kerry Rennie, Team Manager, Care at Home / Anam Cara, North Ayrshire Health and Social Care Partnership last month
Kerry Rennie
Team Manager, Care at Home / Anam Cara,
North Ayrshire Health and Social Care Partnership

Care at home services and Anam Cara Respite

Submitted on 19/09/2024 at 12:55
Published on Care Opinion at 12:55

Morning April38

To enable us to look into this further would it be possible for you to email me on krennie@north-ayrshire.gov.uk to allow me to assist you.

Kind Regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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