Care Opinion

You meet some wonderful people

Posted By Elsa1

"You meet some wonderful people"

About: Cancer Services / Radiotherapy

(as the patient),

Apart from the fact that I have a nasty disease, I have found the whole experience to be wonderful, which is a strange thing to say considering..... Everyone has been lovely without exception, and you meet some wonderful people. It has been a really positive experience.

I was diagnosed 3 months ago following a biopsy and felt it was a long wait until I started my treatment - I had 2 CTs, 2 MRIs and a pet scan - a lot going on during that period. The waiting is the worst of it, particularly not knowing if it’s terminal or not.

One very minor issue I have come across is that in the ladies toilet, the big toilet roll holder is too close to the actual toilet and you hit your shoulder on it every time. In an ideal world the ladies loo could do with a bit of a refurb - it looks as though this has been started but never completed.

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Responses

Response from Robert Kelly, Clinical Support Worker, Radiotherapy, NHS Tayside last week
We are preparing to make a change
Robert Kelly
Clinical Support Worker, Radiotherapy,
NHS Tayside

Submitted on 19/09/2024 at 15:34
Published on Care Opinion at 15:34

Dear Elsa1, thank you for taking the time to feedback your experience of our Radiotherapy Department. My name is Bob, one of the Support Workers who would have welcomed you to our department. I can only imagine how difficult it is to wait from diagnosis, through various scans, awaiting a start to your treatment. It is gratifying to hear though that you have had a very positive experience. I will pass on your kind words to our Support Workers and Therapeutic Radiographers, thank you.

Your observations regarding our toilet facilities are correct. The contractors have not completed the work and our Head of Therapeutic Radiography, Damian Parr is chasing for this to be completed as quickly as possible. I also not what you say regarding the placement of the toilet roll holder and will have our Estates Department take a look.

On behalf of everyone here, I hope you benefit from your treatments and wish you well for the future.

Kind regards... Bob

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