"Visit was very helpful"

About: Community Therapy Services / Avon Valley

(as a service user),

First of all I’d like to say I found Carla’s visit really, really helpful and it answered a lot of questions. I have been upgrading the house myself, by buying lavatory seats and raising them. And I have bought a very lovely chair. Carla, though, is going to help me with getting into the bath, because I couldn’t get out of it recently and she is going to bring a bath seat-which is excellent. Carla has also arranged for a district nurse to come deal with an infected toenail and bedsores.

I have absolutely nothing to fault her at all. I am concerned about my T4 vertebra, which is compressed and fractured and it is very difficult to deal with. I have many drugs to take the pain away but they cause constipation and vagueness. What I am concerned about is that I have needed this visit a week and half ago, when I was diagnosed, not now. I have medical background so I know what to do-but you do feel lost because there’s no one to come in and help immediately. I imagine many people in this situation wouldn’t know what to do and are far worse off than me because I have a wonderful husband who has been doing everything for me. I understand it is because they have such a long waiting list of people.

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Responses

Response from Jamie Hawthorn, Integrated Clinical Lead, Hampshire and Isle of Wight Healthcare NHS Foundation Trust 3 weeks ago
Jamie Hawthorn
Integrated Clinical Lead,
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Submitted on 18/10/2024 at 12:45
Published on Care Opinion at 12:45


Thankyou for sharing this feedback, it is really valuable to get your views. I will ensure the positive feedback is shared with Carla and the wider team and also that we discuss your concerns to explore how we might improve our services. Many thanks,

J

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