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I was very well cared for

Posted By Tina1407

"I was very well cared for"

About: North Devon District Hospital / Upper GI Surgery

(as the patient),

After 7 years of having an abdominal hernia (which saw me go to hospital on a number of occasions) I was finally referred to a specialist (Mr Saunders) at North Devon and District Hospital in Barnstaple. I couldn't have been in better hands.

From seeing them to see if they could preform the operation to my last check up yesterday in mid October 2024) I was very well cared for.

The operation was scary but all the doctors and nurses who provided all my care and after care were so brilliant and made me feel very well looked after.

I live in Plymouth and had to take a 2 hour journey each way for each appointment and I must say it was very well worth it. I hope that I never have to do this again but if I did I wouldn't be worried because I Know I will be very well looked after.

Thank you so much to everyone for all you have done.

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Responses

Response from Angela McEnaney, Medical Secretary - Upper GI (Northern Services), Surgical Team - Upper GI (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 5 months ago
Angela McEnaney
Medical Secretary - Upper GI (Northern Services), Surgical Team - Upper GI (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 11/11/2024 at 11:10
Published on Care Opinion at 11:12

Thank you so much for getting in touch with your feedback and I apologise for the delay in responding to you. We are so pleased to hear your comments about the treatment and care you received under Professor Sanders and the Complex Hernia Team. I will pass your feedback on to everyone concerned.

We wish you well for the future, and thank you again for taking the time to provide your feedback, it is much appreciated.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Federica Cocciolo, Advanced Clinical Practicioner (Northern Services), Upper GI Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 5 months ago
Federica Cocciolo
Advanced Clinical Practicioner (Northern Services), Upper GI Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have been a nurse for 10 years and I have worked in different speciality. I currently work with the upper GI team Advanced Clinical Practitioner.

Submitted on 11/11/2024 at 11:36
Published on Care Opinion at 11:36

picture of Federica Cocciolo

Dear Tina1407,

Thank you so much for taking the time to share such thoughtful feedback about Professor Sanders and our team. We’re truly thrilled to hear that your experience with us was positive, and it means a lot to know that our efforts made a difference for you. We strive to provide the best possible care and support, and your kind words encourage us to continue doing just that. Thank you again!

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