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"It is a wonderful facility"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

I have honestly had an unbelievably good experience here in Cloughreagh House . I didn't know what to expect but I didn't expect it to be as favourable.  Everyone is lovely, the staff are very helpful , the physiotherapists are great. The physiotherapists called when I had visitors and they immediately said they would come back later, I really appreciated their consideration. 

I found the hairdresser on site was an added bonus, I love getting my hair done and I normally go weekly. 

The food was lovely,  just far too much at times. 

Overall I found Cloughreagh House very restful, it is a wonderful facility, you wouldn't think a fortnight would make so much difference to rehabilitation but it has and I am delighted with my progress.  Its great to become independent again.   

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 4 days ago
Submitted on 31/03/2025 at 14:05
Published on Care Opinion at 14:05


Thank you for posting about your experience in Cloughreagh House we do welcome all feedback to help us improve the service we offer.

I will pass your feedback regarding the food to the Catering Team.

Best wishes

Response from Kate McBeth, Residential Care, Adult Community Services Directorate, Southern Health and Social Care Trust 4 days ago
Kate McBeth
Residential Care, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 31/03/2025 at 14:49
Published on Care Opinion at 14:49


Thank you for taking the time to share your story on Care Opinion, we value your comments and feedback. I am delighted you enjoyed your stay with us and that it proved to be beneficial in your recovery journey.

On behalf of the team here in Cloughreagh I would like to take this opportunity to wish you continued good health and to thank you again for sharing your story on Care Opinion. Hopefully others in the community/hospital will see this and maybe consider using the service. sometime in the future.

Kind Regards

Kate Mc Beth

Manager

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