Text size

Theme

Language

"Amazing Customer Service"

About: Cannock Chase Hospital

The Reception Administrator Team were amazing!

We were held up on our journey and called ahead to ask if we could still keep the MRI appointment if only a few minutes late

Both staff on the desk were helpful, kind and informative throughout; even meeting us at the door, and calling to assist us get to the right entrance - first class service!

Furthermore the hospital staff were excellent during the process of the MRI - they all exceeded expectations

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Christine Rock, Patient Relations Officer, The Royal Wolverhampton NHS Trust 4 days ago
Christine Rock
Patient Relations Officer,
The Royal Wolverhampton NHS Trust
Submitted on 03/04/2025 at 16:46
Published on Care Opinion at 16:46


Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Associate Director of Patient Relations

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k