"Compassionate care by doctors"

My father was recently admitted to the Acute Assessment Unit in Forth Valley Royal Hospital acutely unwell. On the evening of his admission the consultant on call was the geriatrician Dr Copeland. It was clear that the AAU was very busy but, despite that, Dr Copeland took considerable time to talk to us as relatives, addressing our queries in a clear manner, whilst also being empathetic. The following day we experienced similar good care from Dr Henderson, also a geriatrician. 

Furthermore, some time later we passed Dr Copeland in the hospital corridor and, although above the call of duty (since she was no longer directly responsible for my father as he had been moved to another ward where he has also had superb consultant care), she took the time to stop and talk to my mother and myself and ask how things were going.  When a loved one is unwell, such superb communication and compassion can make a huge difference not only to the patient but also to their families. 

FVRH is very fortunate to have wonderful staff like this working for them, and the junior staff are lucky to have such good senior mentors.