Care Opinion

Above and Beyond

Posted By pegasuste47

"Above and Beyond"

About: Ayrshire Hospice

(as a staff member posting for a patient/service user),

I would just like to thank Kirstey for her kindness and caring ways, not only did she go above and beyond her duties to find me what I was needing, but was extremely kind when talking to me. So much so that for once in over 2 years after experiencing some terrible times with NHS nurses, Kirstey made me feel listened to and valued as one of her patients, which was lovely and reassuring for me.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Chris Rodden, Director of Patient and Family Services, Ayrshire Hospice nearly 2 years ago
Chris Rodden
Director of Patient and Family Services,
Ayrshire Hospice

Submitted on 01/03/2023 at 17:28
Published on Care Opinion at 22:05

Thank you for taking the time to comment on your experience with the Ayrshire Hospice. We are glad that you felt valued and listened to during your time with us.

We are grateful to have a really dedicated staff who put peoples needs at the front of everything they do. We will ensure Kirstey is aware of your comment and we will thank her on your behalf.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k