Tenth Day of Christmas 2024

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As we celebrate the festive season, we reflect on the transformative power of patient stories—truly, feedback is a gift. Through Care Opinion, this gift has sparked meaningful change across health and care services, from public dental care to midwifery.

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This advent calendar entry unwraps five blogs that demonstrate the real impact of Care Opinion feedback, in encouraging health and care services to become more compassionate, responsive, and effective for all involved. Each of these blogs celebrates how listening to patients and acting on their experiences helps improve services and staff practice.

In this selection of subscriber blogs, you'll hear about lessons learned from a year of listening to patient stories, a celebration of four years of feedback at the Southern Health and Social Care Trust, Northern Ireland, as well as how patient voices have been a key element to improving public dental services and midwifery care. These blogs also include insightful case studies, demonstrating how feedback has driven specific improvements within health and care services. Let’s explore these impactful stories that continue to inspire positive change:

SnowflakeOne Year On—What Have I Learned? Reflect on the key insights gained from a year of listening to patient feedback. This blog shares valuable lessons on how feedback shapes better care.

SnowflakeCelebrating 4 Years of Care Opinion at SHSCT- Join in the celebration of four years of positive change at the Southern Health and Social Care Trust, driven by patient feedback.

SnowflakeHow Patient Feedback is Shaping the Public Dental Service - Discover how patient feedback is transforming public dental services in Tayside, encouraging them to be more reflective and effective while recognising what is going well.

SnowflakePatient Feedback in Practice: NHS Fife’s Sexual Health Services - This case study shows the tangible improvements in sexual health services at NHS Fife, made possible through Care Opinion stories.

SnowflakeContinuity of Midwifery Carer and Care Opinion - Explore the importance of continuity in maternity care, and how feedback is building stronger, more trusting relationships between midwives and families.

We hope you find these blogs as fascinating as we do! Each organisation’s journey with Care Opinion is unique, and through these shared experiences, we can learn so much from one another.

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